History & Mission
Ebix BPO, a wholly owned subsidiary of EBIX Inc., was founded in 1990 as a developer of custom databases for risk management applications. In 1995, Ebix BPO pioneered the first outsourcing application for Certificate of Insurance tracking, continually fine tuning its process while working with a Beta client throughout 1996. The overwhelming success of that program quickly led to more clients and expanded services.
In June 2000, Ebix BPO moved into its headquarters and national service center in Hemet, California. Major investments in phone and data management systems were made to serve the needs of an ever-expanding roster of blue chip corporations and government entity clients.
Today, Ebix BPO serves over 200 clients in 20 different industries. Our company's founders are still active in the day-to-day business, and continue to provide a vision for the future for the industry. Our long-term plans call for continued controlled growth, adding clients who can best benefit from the depth of experience and services offered by Ebix BPO.
The mission of Ebix BPO centers around three key aspects of our business.
Satisfied customers are the most important asset of our business. Our mission is to understand their needs, expectations, values and goals. We constantly solicit their feedback and ideas in order to see our services through their eyes. Serving our customers with creativity, compassion, and competence has proved to be a successful formula throughout our history.
We believe in our people, and their ability to excel. The high expectations we have of them, are exceeded only by the standards they set for themselves. They are our true competitive advantage. We foster a culture with constant challenges to improve, with corresponding rewards and recognition for success.
Being the best means finding solutions, not excuses. Our constant focus on doing what is important to customers and employees creates an environment that produces sustained results.